22/04/2020 - 12:30

First month of operation under sanitary emergency COVID19


When one month has passed since the declaration of a state of emergency and health emergency, due to the Covid-19 coronavirus pandemic, Contecon Guayaquil SA, CGSA, concessionaire of the Libertador Simón Bolívar Maritime Port, has guaranteed permanent and proper operation of Ecuador´s main port terminal. Based on planning and designing strategies to ensure continuous and efficient attention, the company implemented actions that allowed the operation of Ecuadorian foreign trade.

Internal Actions:
  • Strict application of protocols issued by the Ministry of Public Health, as well as the use of bio-protection supplies, such as antibacterial gel, disinfectant alcohol, masks and gloves, thus avoiding risks of contagion.
  • Mandatory temperature control of people upon entering the terminal, use of disinfection tunnels at the entrances, and reinforcement of the internal medical team Control.
  • Reduction in the presence of personnel in the port by more than 50%, optimizing shifts and using telework.
  • Digitization of all administrative processes and procedures, such as billing, customer service, treasury and credentials, thus guaranteeing the safety of collaborators and users.
  • Constant attention to vessels that berth at the port. Service has provided to 100% of the planned ships, and support was provided to berth ships that have had problems in affected terminals.
  • Customer and user support processes, which allowed for a 14% increase in banana exports under cover, compared to the first 15 weeks of 2019.
  • Support to exporters, doubling the days of free storage, and making available the expansion of capacity in the terminal, to mitigate the effects of the low supply of transport.
  • Support for importers, granting them, free of charge, the online cargo tracking service, so that they can make decisions about their customs and transport processes, thus supporting the possible limitation in their operations.
Social Responsibility:
  • A cooperation and assistance agreement has been signed with the National Navy of Ecuador, in order to provide sanitary supplies to hospital units in the country, especially the Guayaquil Naval Hospital.
  • Together with AEBE and ASOCART, the company manages the delivery of kits with disinfecting alcohol to heavy transport drivers on entering the seaport. CGSA reinforces the commitment to citizens to continue working and guarantee

CGSA reinforces the commitment to citizens to continue working and guarantee Ecuadorian foreign trade.


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